Piece of Cake is the Official Moving Partner of the New York KnicksRead More

Frequently Asked Questions

Got questions about your upcoming move? We have answers. Browse our most frequently asked questions below, or contact us at (212) 651-7273 for personalized help.

How does your flat fee pricing work?

We assess your move based on your inventory, moving distance, access points (stairs, elevators), and any special requirements. Based on this assessment, we provide a flat fee quote that covers everything — labor, truck, fuel, tolls, basic equipment, and mileage. The price we quote is the price you pay. No hourly rates, no surprise surcharges.

How far in advance should I book my move?

Do you provide packing services?

What areas do you serve?

Are my belongings insured during the move?

How long does a typical move take?

Do you offer storage services?

Can you move specialty items like pianos, antiques, or artwork?

What happens if something is damaged during my move?

Do you handle building requirements like COIs and elevator reservations?

What forms of payment do you accept?

Can I get a quote without an in-home estimate?

Do you move on weekends and holidays?